The secret weapon.
REF:CODE Analytics is an essential tool for businesses and companies seeking more ways to determine the effectiveness of their website. At 9th sphere, we’ve developed a proprietary analytics tracking system that helps to improve website conversion rates and customer service enquires.
Despite having a great online presence, many businesses still find that potential leads may prefer to call the company directly rather than fill out an online contact form. In these circumstances, businesses need a way to track their incoming phone calls in order to gauge the success of their marketing campaigns. REF:CODE Analytics helps businesses understand why prospective clients may choose to contact them by phone instead of through their website.
Our one-of-a-kind analytics system tracks the online activities of callers who have visited a business’ website prior to contacting that organization by phone. With the help of REF:CODE, users receive a comprehensive analysis of callers’ online behaviour, some of them including the referral source, paths, keywords searched, and more.
We’ve made it easy to find out if a caller is a returning website visitor, if they’ve made a direct call, and so forth. Without changing any current phone numbers, REF:CODE users acquire valuable information that helps them engage more effectively with prospective consumers in real time.
Some key elements that make REF:CODE distinctive:
- No need to change phone numbers or display new ones with the use of the unique reference key
- Tracks its own data in real time
- Integrates with Google Analytics to track goals & compare website visitor experience of online leads to direct calls, as well as extract analytics reports for specific dates & traffic sources
- Full website visitor history is recorded (from very first website interaction to the most recent activity) & saved for the lifetime
- Can be integrated with major CRM systems
Contact us to learn more about our REF:CODE Analytics solution and how you can get his service for free.